Política de Privacidade
Essência Velas Finas is committed to protecting the privacy of visitors and users of our online platform and services. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. By accessing or using our site, you signify your understanding and acceptance of the terms of this policy.
Data Controller Identification
The data controller responsible for the processing of your personal data is:
Essência Velas Finas
247 Rua da Consolação, 8th Floor, São Paulo, São Paulo, 01302-000, Brazil.
Data We Collect
We may collect personal data that you voluntarily provide to us when you interact with our site or use our services. This can include information such as your name, postal address, and any other information you choose to provide when making inquiries, placing orders, or using specific features of our service.
We may also automatically collect certain information about your visit to our site. This usage data may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Collect Data
We collect information in several ways:
- Directly from you: when you provide it to us through forms, purchases, or direct communications.
- Automatically: as you navigate through the site, information may be collected using cookies, web beacons, and other tracking technologies.
How We Use Data
We use the information we collect for various purposes, including:
- To provide and maintain our service.
- To process and fulfill orders for our products and services.
- To improve, personalize, and expand our site and services.
- To understand and analyze how you use our site.
- To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations.
Legal Basis for Processing
We process personal data based on several legal grounds, including:
- Your consent: where you have given us clear consent to process your personal data for a specific purpose.
- Contractual necessity: where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: where the processing is necessary for compliance with a legal obligation that we are subject to.
- Legitimate interests: where the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms.
Data Sharing and Disclosure
We may share your personal data with third parties in certain situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the physical address provided below. We may require you to verify your identity before responding to such requests.
Data Security
We have implemented technical and organizational security measures designed to protect the security of any personal data we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is detailed in our separate Cookie Policy, which you should review.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Brazil and choose to provide information to us, please note that we transfer the data, including personal data, to Brazil and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have questions or comments about this privacy policy, please contact us by postal mail at:
Essência Velas Finas
247 Rua da Consolação, 8th Floor, São Paulo, São Paulo, 01302-000, Brazil.